WTA Phone Outage Affects Customer Service

Every factual claim below was checked against the original public record. Source: original document ↗

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  The Whatcom Transportation Authority (WTA) is experiencing an outage with some of its phone and fax lines“Due to an outage with our phone provider, some of WTA's phone and fax lines are unavailable.”
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  The outage started as of July 9, 2026“null”
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  Customer service is still available at (360) 676-7433“Customer service is still available at (360) 676-7433 but call times may be longer than usual while the service is repaired.”
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  Call times may be longer than usual while the service is repaired“Customer service is still available at (360) 676-7433 but call times may be longer than usual while the service is repaired.”
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  Paratransit rides can still be booked at (360) 733-1144“Paratransit rides may still be booked as normal at (360) 733-1144.”
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  WTA apologized for the inconvenience caused by the outage“We apologize for the inconvenience!”
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  The outage is due to an issue with their phone provider“Due to an outage with our phone provider, some of WTA's phone and fax lines are unavailable.”
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  The outage affects direct phone and fax lines“Due to an outage with our phone provider, some of WTA's phone and fax lines are unavailable.”
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  The outage does not impact the ability to book paratransit services“Paratransit rides may still be booked as normal at (360) 733-1144.”